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Privacy Policy

Please read these terms in conjunction with our full Terms of Trade.



This privacy policy explains the following:
  • What information Educational Backup Services may collect about you;
  • How Educational Backup Services will use information we collect about you;
  • When Educational Backup Services may use your details to contact you;
  • Whether Educational Backup Services will disclose your details to anyone else;
  • Your choices regarding the personal information you have provided to us.

1. What information will The Educational Backup Services collect about me?

When you sign up to participate in or receive a service from Educational Backup Services or from any part of the Educational Backup Services website, such as newsletters or competitions for example, we may ask for personal information about you. This may consist of information such as your name, e-mail address, postal address, telephone or mobile number or date of birth. Different services and web pages may need different personal information.
By entering your details in the fields requested, you enable Educational Backup Services to provide you with the services you select.
Please note that on particular web pages we will sometimes require you to provide additional personal information, such as your Educational Backup Services Registration Number. When we do this we will specify further why we are collecting your information and how we will use it.
Educational Backup Services also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

2. How will Educational Backup Services use the information it collects about me?

Educational Backup Services will only use personal information to deliver a service you have requested or to contact you about a submission you have made to the Pass Masters website; and/or for any other purpose clearly stated at the time information is requested or provided.
Where Educational Backup Services proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as shown above.
Educational Backup Services does not share any data collected outside the Educational Backup Services Group nor does it sell any data collected to any third parties.

3. When will The Educational Backup Services contact me?

Educational Backup Services may contact you:
  • In relation to the functioning of any service you have signed up for in order to ensure that Educational Backup Services can deliver the services to you;
  • Where you have opted to receive further correspondence;
  • In relation to any contribution you have made to Educational Backup Services
  • To invite you to participate in surveys about Educational Backup Services products and customer service (participation is always voluntary)

4. Will Educational Backup Services share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). We will only use your information within Educational Backup Services.

5. Offensive or inappropriate content on Educational Backup Services website

If you post or send offensive, inappropriate or objectionable content anywhere on or to, or (or elsewhere on a website created by us), or otherwise engage in any disruptive behaviour on these specified websites (or elsewhere on a website created by us), Educational Backup Services may use your personal information to stop such behaviour.
Where Educational Backup Services reasonably believes that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), Educational Backup Services may use your personal information to inform relevant third parties such as your employer, e-mail/Internet provider or law enforcement agencies about the content and your behaviour.

6. What if I am a user aged 16 or under? 

If you are aged 16 or under, please make sure that your parent or carer reads this information.
Please get your parent/carer's permission beforehand whenever you provide personal information to Educational Backup Services. Users without this consent must not provide us with personal (or related) information.

The Educational Backup Services Contribution Terms

  1. By forwarding us a contribution, you (or Educational Backup Services where indicated) confirm the following:
  2. By sharing any contribution (including, but not limited to, any text, photographs, pictures, jokes or poems) with Educational Backup Services you (and any relevant parent / carer) agree to grant Educational Backup Services, free of charge, irrevocable permission to use the material without time limit in any way it wants (including modifying and adapting it for operational and editorial reasons and as explained below) for Educational Backup Services in any media.
  3. Copyright in your contribution will remain with you and this permission is not exclusive, so you can continue to use the material in any way including allowing others to use it.
  4. In order that Educational Backup Services can use your contribution, you confirm that (if under 16) your parent or carer has agreed for you to send in your contribution with all other information and also agreed for you to enter any competition in which you are interested. You also confirm that your contribution is your own original work, is not defamatory and does not infringe any laws, that you have the right to give Educational Backup Services permission to use it for the purposes specified above, and that you have the consent of anyone who is identifiable in your contribution or the consent of their parent / carer if they are under 16.
  5. We normally show (with your contribution) your name, age and city where you live, unless you request otherwise, but for operational reasons this is not always possible. Educational Backup Services may need to contact you for administrative or verification purposes in relation to your contribution, or in relation to particular projects.
  6. Please do not endanger yourself or others, take any unnecessary risks or break any laws when creating content you may share with Educational Backup Services.
  7. If you do not want to grant Educational Backup Services the permission set out above on these terms, please do not submit or share your contribution to Educational Backup Services


Contacting Educational Backup Services about this Privacy Policy and Contribution Terms 

  • Our postal address is: Educational Backup Services, 58 High Street, Beckenham, Kent, BR3 1AY.
  • We can be reached via e-mail at
  • You can contact us by telephone on 0208 658 7711 normal during office hours.